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Tenant FAQs

Tenant FAQs

These are some of the most Frequently Asked Questions from Tenants

How do I apply to rent a home?
Who must complete an application and what are the requirements?
How much is the application fee?
What do the application and reservation fees cover?
What if my application is denied?
When will the application and reservation fees be deposited?
How much is the security deposit?
Is my security deposit refundable?
Are there any pet fees?
What will I owe at move in?
What are the standard lease periods?
When is the rent due?
What are the penalties for early termination of a lease?
Complete your application online! 
What is the Choice Second Chance Program?

How To apply to rent a home?

Please call our office to set an appointment with a Leasing Agent to view the property you are interested in. Upon viewing the property, you can complete an application with the Leasing Agent. You can also complete the application on this website.  An Agent will collect the application fee and a reservation deposit. Applications are processed “first come, first serve by deposit”. You are asked to pay a “Full Security Deposit” or a “Rent Reservation Payment” at the time you apply equal to one half of one month’s rent to hold the property for you. The application accompanied by the “Rent Reservation Payment” paid first will be processed first. If the application is denied, or if you change your mind within 24 hours of the application being approved, the Rent Reservation Payment is refunded.

Who must complete an application and what are the requirements?
All adults age 18 and over must present photo identification and complete an application. The income requirement is usually 3 times the monthly rent. We will check your landlord and employment references to determine your ability to pay the rent on time and to take care of the property.

How much is the application fee?
All individuals completing an application must pay a $50 non-refundable fee with the application.

What do the application and reservation fees cover?
The application fee will cover the processing of credit, employment and residential history and a criminal background check. We use CBI/Equifax and National Tenant Network to help process the background check. The reservation fee is applied to the first month’s rent charge.

What if my application is denied?
The application fee is spent when we process the background check. The “Rent Reservation Payment” will be returned to you in full.

When will the application and reservation fees be deposited?
The application fee will be deposited as soon as processing starts. The “Rent Reservation Payment” will be deposited 24-hours after notification of an approved application and becomes non-refundable at that time. We tell any other interested parties that the property is rented and we are holding it for you until the scheduled move in date.

How much is the security deposit?
Usually the security deposit is equal to one month’s rent. From time to time, some owners may offer special promotions to help lease their property more quickly. The security deposit is paid when you move in and must be paid by certified funds (cashier’s check or money order).  $200.00 of the security deposit is a non-refundable administrative fee to help offset the costs of preparing the move-in package and conducting the “move-in” and “move-out” inspections.

Is my security deposit refundable?
Yes, your security deposit is refundable before you sign a lease agreement.
Once a lease agreement has been signed, all stipulations in the lease must be satisfied to receive a refund on your security deposit.

Are there any pet fees?
The pet addendum, and any related deposit or fee is negotiated on a case by case basis but usually starts at $150 per animal. Usually the pet deposit is non-refundable. Our pet addendum requires that the Resident have the property professionally treated for fleas and the carpet professionally cleaned once they move out.

What will I owe at move in?
The balance of the one month’s rent and the security deposit are due at move-in regardless of the day of the month in certified funds.

What are the standard lease periods?
Generally our leases are for a period of 12 Months.

When is the rent due?
Rent is due on the first of each month. A $75-$150 late fee is assessed if we have not received your rent by the 5th day of the month.

What are the penalties for early termination of a lease?
If you decide to move out prior to the end of the lease term then you will be required to give us 60 days written notice, pay rent through that 60 day notice period, and pay a penalty. The early termination fee is equal to the lesser of one month’s rent or 1Ž4 of the rent due during the remaining lease term.

Set an appointment.
If you would like to apply to rent one of our listings, please complete our information request form. We will follow up with you soon. If you send your request outside of normal business hours, please bear in mind that our administrative staff is working Monday through Friday to process these applications as quickly as they can on a first come, first served basis.

What is the Choice Second Chance Program?
The Choice Second Chance Program is a simple nonrefundable warranty product for prospective tenants who normally would not be able to pass the application process. It is offered to prospective tenants who have poor credit. The plan may also be offered to prospective tenants who have had foreclosures and/or evictions within the last three years. Purchasing the Choice Second Chance Program can make an applicant a stronger prospect and may even guarantee the applicant the top spot when there are other bidders vying for a property